Customer Satisfaction Guarantee

Homecare provides a No-Questions-Asked, thirty (30) day satisfaction guarantee from the original date of purchase on all products sold. For qualifying products, if you're not completely satisfied with our product, we will provide you with a full refund (excluding handling fee) on return of the item and your original receipt to your Homecare Distributor. Simply contacting your local Distributor or Homecare head office on 1300 306 306 in Australia or 0800 500 005 in New Zealand. Occasionally production models may vary slightly. You will always receive the latest model. Note: Please choose carefully when ordering sale items from the online Bargain Bin as these items are only covered under Homecare's 12 Month Product Warranty.

12 Month Product Warranty

Homecare is so proud of the products we offer to our customers we provide a twelve (12) month product warranty from the original date of purchase for any product damaged during normal domestic use due to faulty workmanship and/or materials. This excludes all products damaged accidentally by the customer or through mis-use by the consumer (i.e. not used in accordance with instructions). Should your product prove to be faulty, we will provide you with a full refund (excluding handling fee) on return of the item along with your original receipt. Simply contact your local Distributor or Homecare head office on 1300 306 306 in Australia or 0800 500 005 in New Zealand.